Curriculum vitae

My CV

Alisa Pleasance

Product Design & Brand Leader · Calgary, AB

Product design and brand leader with 19 years across digital products, UX/UI, brand strategy, creative direction and business. I lead product design and brand at Zane, an AI-powered Canadian fintech, owning the end-to-end experience, from onboarding and banking to budgeting, forecasting and AI-driven guidance.

Before Zane, I co-founded and ran Class Act Media, a creative agency, for six years, leading teams of 5–10 and serving 50+ clients across financial services, energy, engineering, healthcare and technology.

I stay hands-on in Figma, in prototypes and with AI tools, and move easily between strategy and execution, turning complex business and technical requirements into clear, intuitive experiences.

Experience

Head of Product Design & Brand Development · Zane

Calgary, AB · Remote · Oct 2025 – present

Lead product design, experience strategy and brand for an AI-powered Canadian financial platform.

  • Own end-to-end product design across onboarding, banking, connected accounts, MoneyNet budgeting, forecasting, savings, investments and AI financial guidance.
  • Work hands-on from user flows and information architecture to prototypes and high-fidelity UI, and review builds with engineering to keep the shipped product true to the design.
  • Establish design standards, reusable components and interaction patterns that connect individual features into one cohesive product.
  • Use AI throughout the design workflow to explore, prototype and iterate faster.
  • Lead brand strategy and creative direction across product, web, marketing and social.

Co-founder & Managing Partner · Class Act Media

Calgary, AB · 2019 – Mar 2025

Co-founded and ran a creative agency helping businesses win more clients through their web presence: brands, websites, e-commerce, ad campaigns, SEO, social media, explainer videos and motion graphics.

  • Led multidisciplinary teams of 5–10 across design, development and marketing for 50+ clients.
  • Designed the agency’s own brand, website and collateral, and set creative direction across client work.
  • Led sales and discovery meetings, wrote and presented proposals, and set pricing.
  • Managed contracts, accounting, and client and team relationships, accountable for both the quality of the work and the success of the business.

Product Design & Brand Consultant · Independent

Canada & US · Jul 2007 – present
  • Design digital products, websites, customer journeys and complex workflows for B2B and B2C organisations, from discovery through delivery.
  • Build design systems, visual identities and brand standards that help organisations stay consistent as they grow.
  • Advise founders and executives on product experience, design strategy and brand direction.

Earlier experience

  • Art Director / Designer · ATB Financial · 2018 – 2023Brand rollout, campaigns, and educational and marketing materials for a major Canadian financial institution.
  • Art Director · Digital Fire · 2018 – 2019Creative and UX direction across digital products, websites and brand identities.
  • Art Director / Senior Designer · Passerelle Marketing · 2016 – 2019Brand identities and websites for B2B clients in the energy sector.
  • Designer · ClearMotive Marketing Group · 2016 – 2018UX/UI for Honda Canada’s digital properties; lead designer on the Honda Canada Power Equipment website.